FAQs
Do you deliver all over Lebanon?
Yes — we deliver everywhere in Lebanon. Delivery is free on orders over $150; below that, a small fee applies depending on your region. Large appliances are delivered by our own team, and we coordinate the delivery time with you by phone.
What payment methods do you accept?
You can pay cash on delivery anywhere in Lebanon. Card and online payment options are also available at checkout when enabled. For large orders, call us at +961 9 222 035 and we will arrange the payment method that suits you.
Can I return or exchange a product?
Yes — you have 30 days to return a product if it arrives damaged or has a manufacturing problem. Keep the original packaging and your invoice, and contact us to arrange the pickup or exchange. See our Returns & Exchanges page for details.
Do products come with a warranty?
All our appliances are sourced from authorized distributors and carry the official brand warranty. The warranty period varies by brand and product type — it is noted on your invoice, so keep it in a safe place.
Can I see the products before buying?
Of course. Visit our showroom in Zouk Mosbeh, next to Total Station, to see the full range of refrigerators, washing machines, ovens and small appliances, and get advice from our team.
How do I choose the right appliance?
Call or WhatsApp us at +961 9 222 035 and tell us your space, budget and needs — we will recommend the best options. You can also use the filters in our online shop to narrow by category and price.